Privacy Policy
Last updated: April 29, 2026
ZENTOVIX TECHNOLOGIES ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it. We operate in accordance with the General Data Protection Regulation (GDPR) and applicable Norwegian and Pakistani data protection laws.
1. Who We Are
ZENTOVIX TECHNOLOGIES is a software development company with offices in Oslo, Norway and Lahore, Pakistan. We provide SaaS development, web development, mobile applications, cloud solutions, AI/ML integration, and UI/UX design services to international clients.
Data Controller: ZENTOVIX TECHNOLOGIES
Contact: hello@zentovix.com
2. Information We Collect
We collect information you provide directly to us:
| Data Type | Examples | Source |
|---|---|---|
| Contact information | Name, email address, phone number | Contact form |
| Business information | Company name, project type, budget | Contact form |
| Communication records | Email correspondence, meeting notes | Direct communication |
| Technical data | IP address, browser type, pages visited | Automatic collection |
| Cookie data | Session cookies, preference cookies | Your browser |
3. How We Use Your Information
We use the information we collect to:
- Contract Respond to your enquiries and provide requested services
- Contract Deliver software development projects and related deliverables
- Legitimate interest Send project updates, invoices, and support communications
- Legitimate interest Improve our website and services based on usage analytics
- Legal obligation Comply with applicable laws, regulations, and legal processes
- Consent Send marketing communications (only if you have opted in)
4. Data Sharing & Third Parties
We do not sell your personal data. We may share it only in the following limited circumstances:
- Service providers: Hosting providers (e.g., AWS), email platforms, and project management tools that process data on our behalf under data processing agreements.
- Professional advisors: Lawyers and accountants, where required for legal or financial compliance.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In the event of a merger or acquisition, with appropriate safeguards applied.
5. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
- Contact form submissions: up to 2 years from the date of enquiry.
- Client project records: up to 7 years for financial and legal compliance.
- Website analytics data: up to 26 months (anonymised after 13 months).
- Email communications: duration of the business relationship, plus 2 years.
6. Your Rights (GDPR)
If you are located in the EEA or UK, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data ("right to be forgotten").
Right to Restriction
Request that we limit the processing of your data.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or marketing.
To exercise any of these rights, contact us at hello@zentovix.com. We will respond within 30 days.
7. Cookies
Our website uses cookies to ensure it functions correctly and to improve your experience. We use:
- Essential Session and CSRF tokens required for the site to function. Cannot be disabled.
- Analytics Anonymous usage data to understand how visitors use our site. Requires consent.
- Preferences Stores your display preferences. Deleted when you clear your browser cache.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, regular security reviews, and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
As a company with offices in both Norway (EEA) and Pakistan, some data may be transferred between jurisdictions. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission. Our cloud infrastructure provider (AWS) operates under certified data processing agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact & Complaints
For any questions or concerns about this Privacy Policy or how we handle your data, contact us:
ZENTOVIX TECHNOLOGIES
Email: hello@zentovix.com
Oslo, Norway · Lahore, Pakistan
If you are based in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority. In Norway, this is Datatilsynet.
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