Terms of Service – ZENTOVIX TECHNOLOGIES

1. Definitions

"Company" ZENTOVIX TECHNOLOGIES, with offices in Oslo, Norway and Lahore, Pakistan.
"Client" Any individual, company, or organisation that engages the Company for services or uses this website.
"Services" Software development, design, cloud, AI, and consulting services provided by the Company.
"Agreement" A signed project proposal, statement of work, or contract between the Company and the Client.
"Website" The website located at zentovix.com and all related subdomains.

2. Use of the Website

By using this Website, you agree that you will not:

Use the Website for any unlawful purpose or in violation of any applicable regulations.
Attempt to gain unauthorised access to any part of the Website or its underlying systems.
Transmit any viruses, malware, or other harmful code through the Website.
Scrape, crawl, or systematically extract data from the Website without prior written consent.
Impersonate ZENTOVIX TECHNOLOGIES or misrepresent your affiliation with us.
Post or transmit unsolicited communications, spam, or advertising.

3. Services & Project Agreements

All professional services are governed by a separate written Agreement signed by both parties. The following principles apply to all engagements:

Scope of Work

The scope, timeline, and deliverables are defined in the signed Agreement or Statement of Work. Changes to the scope require a written change order and may affect timeline and cost.

Payment Terms

Unless otherwise agreed, a deposit of 40% is due before work commences. The remaining balance is due upon delivery. Invoices not paid within 14 days may incur a late fee of 1.5% per month.

Revisions

Each plan includes a defined number of revision rounds. Additional revisions beyond the agreed limit will be billed at our standard hourly rate.

Acceptance

Deliverables are deemed accepted if the Client does not provide written feedback within 7 business days of delivery.

Cancellation

If the Client cancels after work has commenced, all work completed to the cancellation date is billable. The initial deposit is non-refundable.

4. Intellectual Property

Website content: All content on this Website — including text, graphics, logos, and code — is the property of ZENTOVIX TECHNOLOGIES and is protected by copyright. You may not reproduce, distribute, or create derivative works without our express written permission.

Client deliverables: Upon receipt of full payment, the Client receives full ownership of the custom code, designs, and deliverables created specifically for their project, as specified in the Agreement.

Pre-existing work & tools: We retain ownership of any pre-existing frameworks, libraries, tools, and methodologies used during the project. Open-source components remain governed by their respective licences.

Portfolio rights: Unless the Client requests otherwise in writing, we reserve the right to display completed work in our portfolio and marketing materials.

5. Confidentiality

Both parties agree to keep confidential all non-public information received from the other party in connection with the services. This obligation survives termination of the Agreement for a period of 3 years. A formal Non-Disclosure Agreement (NDA) is available upon request before any confidential information is shared.

6. Warranties & Disclaimer

The Company warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. Specific technical warranties (e.g., bug-free software, uptime guarantees) are defined in the Agreement.

Disclaimer: The Website is provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses.

7. Limitation of Liability

To the maximum extent permitted by applicable law, ZENTOVIX TECHNOLOGIES shall not be liable for:

Any indirect, incidental, special, or consequential damages.
Loss of profits, revenue, data, or business opportunities.
Damages arising from third-party services or integrations.
Any damages exceeding the total fees paid by the Client in the 3 months preceding the claim.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, or death/personal injury caused by our negligence.

8. Third-Party Links & Services

Our Website may contain links to third-party websites or reference third-party services. These links are provided for convenience only. We have no control over, and accept no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Governing Law & Dispute Resolution

These Terms and any Agreement between us shall be governed by and construed in accordance with Norwegian law, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If no resolution is reached within 30 days, disputes shall be submitted to the courts of Oslo, Norway, which shall have exclusive jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Continued use of the Website or our services after changes are posted constitutes acceptance of the updated Terms. For active client projects, changes to Terms do not affect existing signed Agreements.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

ZENTOVIX TECHNOLOGIES
Email: hello@zentovix.com
Oslo, Norway · Lahore, Pakistan